We sell tees and hoodies to EU customers from outside the EU. What does the GPSR require of us?

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Flat illustration of a care label with laundry symbols, a T-shirt and a hang tag

We sell tees and hoodies to EU customers from outside the EU. What does the GPSR require of us?

Under Regulation (EU) 2023/988, consumer products such as apparel need an EU-based responsible economic operator, and product and contact details must travel with the goods.

Labels, Packaging & ComplianceKnitwear Talk3 min readKnitwear Base Editorial Team
Flat illustration of a care label with laundry symbols, a shield with a check mark and a hang tag
Buyer question

We are a US brand starting to ship tees and hoodies to customers in Germany and France through our own site and a marketplace. A marketplace asked us for an "EU responsible person". What is that, and what else do we need?

Main answer
Knitwear Base Editorial Team
Main answer

The General Product Safety Regulation, Regulation (EU) 2023/988, applies to consumer products placed on the EU market, including clothing, where more specific EU safety rules do not cover the same risks. It replaced the older General Product Safety Directive and applies to products sold online as well as in shops. For a brand outside the EU, one of the most practical consequences is the requirement for an economic operator established in the EU who is responsible for certain tasks for the product.

The EU responsible person

Under the regulation, a product covered by it may only be placed on the market if there is an economic operator established in the EU responsible for those tasks. Depending on the set-up, that can be the manufacturer if it is in the EU, an importer, an authorised representative appointed by the manufacturer, or a fulfilment service provider where none of the others is established in the EU. The responsible person's name and contact details must be indicated on the product, its packaging, the parcel or an accompanying document. This is why marketplaces ask for it.

Product identification and your details

Products need a type, batch or serial number or other element allowing identification, and manufacturers need to give their name, registered trade name or trade mark, and postal and electronic address. For apparel, this is usually placed on a label, swing tag or packaging. Plan it with your other label content so it is legible and does not crowd out required information.

Safety and documentation

Manufacturers must ensure products are safe and keep technical documentation, including an internal risk analysis. For tees and hoodies, the obvious risk points are things like drawcords on children's clothing, small detachable parts, and chemicals in dyes, prints and trims. Keep your test reports, specifications and supplier declarations organised by style so the responsible person can provide them on request.

Online listings

When selling at a distance, product listings must show certain information, including manufacturer details, the responsible person if different, product identification and any warnings or safety information. Check your product page templates for each EU market.

Other EU rules still apply

GPSR does not replace textile-specific rules. Fibre composition labelling still follows Regulation (EU) No 1007/2011, and care symbols under ISO 3758 are widely expected. Check language requirements per country.

Sources and further reading

Standards and rules are summarised from their published scope or official guidance. Use the current edition and confirm requirements for your market.

Three perspectives on this question

Knitwear Base Editorial Team
Purchasing perspective

I'd agree with the factory early where the batch or lot code will appear, so it can be printed on care labels or bag stickers during production.

Knitwear Base Editorial Team
Merchandising perspective

Product page templates need new fields for EU shoppers. I'd update them once for all styles rather than editing listings one by one.

Knitwear Base Editorial Team
QC perspective

We'd check that bulk labels and packaging carry the identification and contact details exactly as approved, in the required languages.

Working on a similar program?Send your tech pack, fabric references and test requirements. We reply with a quote and the questions we need answered.

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