An EU retailer wants ISO care symbols. Can we use one care label for the US and EU?
A combined label is common, but each market reads it under its own rules. Build it from one set of tested care instructions, then check it against both.

We sell knit loungewear in the US and just signed an EU retailer who wants ISO care symbols on the label. Our current label is US text only. Can we make one label for both markets, or do we need two versions?
Main answer
Many brands use one combined label, but it only works if it is built from a single, tested set of care instructions and then checked against each market's requirements. The two systems are not identical. In the US, the FTC Care Labeling Rule in 16 CFR Part 423 governs care labels. The FTC's business guide explains how it accepts written instructions and, under conditions set out in the rule, care symbols. ISO 3758 defines the care symbols widely used in Europe.
How ISO 3758 symbols are meant to be read
ISO 3758:2023 covers symbols for washing, bleaching, drying, ironing and professional care. ISO describes each symbol as indicating the most severe treatment that does not cause irreversible damage to the article. That makes the symbols a ceiling, not a recommendation. A washtub with 30 means the product can withstand washing up to that temperature, not that it must be washed at 30.
Start from one tested care regime
Before designing the label, decide the care regime you can support: wash temperature and cycle, whether bleach is allowed, drying method, ironing and professional care. Support it with tests on the bulk fabric and garments, for example dimensional change and appearance after a named procedure such as ISO 6330. The US rule requires a reasonable basis for the instructions, and the same evidence supports the symbols you choose.
Check each market separately
Once the regime is fixed, check the US version against Part 423 and the FTC guide, including whether your chosen symbols and any accompanying words are acceptable there. Then check the EU version with your retailer, because retailers often have their own label requirements. Some EU countries also have their own requirements for symbol use or language, so ask the retailer for its labelling manual rather than assuming.
Keep the label set manageable
If the requirements can be met on one label, print one. If a retailer's language or layout demands differ, a second label variant from the same care regime is still easy to manage. The instructions agree, and only the presentation changes.
The key is that both labels describe the same tested care, so neither market sees a different promise.
Sources and further reading
- ISO 3758:2023 — Care labelling code using symbols
- eCFR — 16 CFR Part 423, Care Labeling of Textile Wearing Apparel
- FTC — Clothes Captioning: Complying with the Care Labeling Rule
- ISO 6330:2021 — Domestic washing and drying procedures for textile testing
Standards and rules are summarised from their published scope or official guidance. Use the current edition and confirm requirements for your market.
Three perspectives on this question
Purchasing perspective
I'd ask the EU retailer for its labelling manual and approval process before ordering labels. Woven labels have their own lead time, and redoing them after retailer review delays the whole order.
Merchandising perspective
If the retailer wants a different symbol layout, I'd keep the US text and add symbols rather than changing the care regime. Customers in both markets then get the same instructions, and our product pages stay consistent.
QC perspective
We'd keep the care test results with the label artwork. At inspection we check that every variant carries the same care regime and that the right variant is in the right cartons.
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